The "Queues app: barge/whisper/monitor/takeover" feature in Teams Phone helps team leads and supervisors manage and coach agents effectively. This feature allows supervisors to:
These capabilities are particularly useful for teams that have to manage a lot of inbound calls to serve internal or external customers - such as IT help desk center environments – and where supervisors need to provide oversight in helping agents follow the right procedures when handling customer calls. The feature is part of the Queues app, which is available with a Teams Premium license.
Call delegates can now have access to the call history of the delegator's shared line. This feature allows delegates to view and manage calls made or received on behalf of the delegator, ensuring seamless communication and collaboration.
Multiple frontline workers often share the same device across shifts throughout the day. Manual sign-in processes are time consuming and decrease productivity, especially on shared devices.
Enhanced features include a join button for easy access to upcoming meetings, synced category colors from the desktop, and the ability to reschedule events by simply dragging and dropping.
It will also enable admins to view the SIP requests, responses and associated SDP data between Microsoft teams proxy and the SBC through which the call was routed. This data will be available for all calls made more than 30 minutes and less than 30 days ago.
The drop zone in chat is now larger, making it easier to share local files easily. This update will soon be added to channels as well.
This allows organizations to broadcast audio and video streams from Teams instances to a user's local network. It is currently available exclusively on Windows devices.
Speaking of “new and upcoming innovations”, the Teams team is excited to be highlighting bar em aparecida de goiania some impressive and useful features at Build. We’re launching new ways to discover and add agents in Teams on mobile devices, updating the Teams AI Library to enable developers to build more powerful collaborative agents for Teams, and introducing Agent2Agent Protocol (A2A), that enables developers to build agents for Teams that can exchange messages, data, and credentials without relying upon centralized intermediaries.
There are some brand new features to check out as well, like enhanced OneDrive navigation, and the ability edit your display name in meetings.
Everyone in the Team gets access to the Loop workspace, even as Team membership changes, and the workspace adheres to the governance, lifecycle, and compliance standards set by the Microsoft 365 Group backing the team. To get started, click the plus sign (+) at the top of the channel and select Loop from the app list. This will be generally available in April.
Newly certified for Teams, the Owl Bar is a 4K front-of-room camera, microphone, and speaker device with a 30MP lens, four omnidirectional microphones, and an integrated speaker. It can work alone or pair with the Meeting Owl to focus on speakers and switch cameras for remote participants.
I tuoi dati e le tue impostazioni sono a todos os momentos a portata di mano. Basta toccare l'immagine del tuo profilo e seguire il link "Gestisci il tuo Account Google".
And, with the updated gallery view which arranges participants in consistent tile sizes, prioritizes those with video, offers additional layout options, and optimizes for single and dual displays, users get a consistent meeting experience whether meeting from their desktop or in a room. Learn more.